Guest Contributor Article – Part II It’s my honor to share Part II of Kenton Friesen’s article on Measuring the maturity of your Business Continuity Management (BCM) Program. If you missed Part I, go back and check it out here. Kenton has over twenty years of experience in multiple industries. Throughout his career, he’s specialized
What I know so far An ISO for crisis management is in development and in the “enquiry” draft stage. ISO is the leading organization that provides guidelines for business operations across industries as a refresher. According to its website, they are an independent, nongovernmental international organization with a membership of 167 national standards bodies. It
Another mass shooting event this week What do we do when resilience fails? Or maybe, more accurately, it is not nurtured. Like you, I grieve over the multiple shooting events in the US over the past few weeks. On May 24, 2022, 18-year-old Salvador Ramos opened fire at Robb Elementary School in Uvalde, Texas, United
Not simply a regulation Today, I am sharing what resilience is and isn’t from a business perspective. Many of you have asked me about the emerging resilience work. There’s so much out there that it can be confusing. First, it is not simply a regulatory requirement. In the UK, some of you may disagree as
Featured in the BCI’s Business Continuity Awareness Week This year’s BCI Business Continuity Awareness Week feature contains a piece I co-authored. I am excited to share that the article on The Hybrid World was published this week. It results from a collaboration with the Business Continuity Institute’s (BCI) Women In Resilience (WiR) group. Working with
You are here Let’s take a look at workforce resilience post-COVID. Lately, the service industry is buzzing about considerations for employees’ return to the office. Now that the pandemic is mostly de-escalating globally, leadership signals a return to business. Most organizations remained profitable through the pandemic due to strategic decisions and a dedicated workforce. Yes,
Building Psychological Resilience Employee resilience must be a core attribute when considering organizational resilience. Although not called out in the definition, businesses prepared to absorb and adapt after crisis events focus on personnel first. Companies developing real resilience consider the capabilities of their employees first when moving towards a model that promotes ongoing agility. As
Business continuity management continium I get asked how crisis management & business continuity align. For this blog, I’m defining business continuity as business recovery. However, I recognize that business continuity management typically encompasses the emergency response and recovery lifecycle. I’ve worked mainly on the operations side, but much of what I am saying applies to
Governance is a program’s backbone Resilience program governance is not mentioned much by practitioners beyond ISO or regulatory standards. However, it is the backbone of any agile program. Success for any resilience program relies on a solid framework. Any program without it will eventually fail, lacking meaningful executive buy-in. Strong governance keeps the framework on
Russia and Ukraine aftermath Recovering from civil unrest & incursions is a daunting task. As I’m writing this, the invasion of Ukraine by Russia is ongoing. No one knows what direction this event will take, which has stunned the world. It is a lesson for resilience practitioners to create a program framework nimble enough to
