What I know so far An ISO for crisis management is in development and in the “enquiry” draft stage. ISO is the leading organization that provides guidelines for business operations across industries as a refresher. According to its website, they are an independent, nongovernmental international organization with a membership of 167 national standards bodies. It
Another mass shooting event this week What do we do when resilience fails? Or maybe, more accurately, it is not nurtured. Like you, I grieve over the multiple shooting events in the US over the past few weeks. On May 24, 2022, 18-year-old Salvador Ramos opened fire at Robb Elementary School in Uvalde, Texas, United
Not simply a regulation Today, I am sharing what resilience is and isn’t from a business perspective. Many of you have asked me about the emerging resilience work. There’s so much out there that it can be confusing. First, it is not simply a regulatory requirement. In the UK, some of you may disagree as
Mass shootings are an ongoing threat As a topic, mass shooting risk is one that I would prefer not to cover in a resilience blog. However, this weekend’s events in Buffalo, New York, raise the need for us to focus on this threat. I do not have law enforcement credentials, and I am not a
Featured in the BCI’s Business Continuity Awareness Week This year’s BCI Business Continuity Awareness Week feature contains a piece I co-authored. I am excited to share that the article on The Hybrid World was published this week. It results from a collaboration with the Business Continuity Institute’s (BCI) Women In Resilience (WiR) group. Working with
It began with shell shock In this blog, I share emotional first aid for employees and why psychological techniques are translatable to the workplace. But first, let’s talk about shell shock. During World War II, soldiers first coined the phenomenon to describe extreme fatigue, tremor, confusion, nightmares, and impaired sight and hearing they experienced on
Watch out for the wolves Regardless of the worldwide events, we need to continue to plan for crisis and the big bad wolf, the high-risk events that can cripple organizations. As much as COVID continues to be a threat and the war in Ukraine dominates the news, businesses need to continue to plan for worst-case
Are you really managing risk? It’s interesting to think about the intersection between Risk and Snow Leopards and the importance of understanding risk but being prepared for any event. I caught Alex Fullick’s Preparing for the Unexpected webcast with Tony Thornton discussing IPEC Risks & Risk Management this week. Tony Thorton defines IPEC as an
You are here Let’s take a look at workforce resilience post-COVID. Lately, the service industry is buzzing about considerations for employees’ return to the office. Now that the pandemic is mostly de-escalating globally, leadership signals a return to business. Most organizations remained profitable through the pandemic due to strategic decisions and a dedicated workforce. Yes,
Resilience is more than a buzzword Real resilience is taking hold in the business lexicon. The study of resilience is over 40 years old. First, the research focused on children, and later on individuals. The concept blossomed to study families, with a natural progression to communities and cultures. Now, specialized groups, like Aboriginals and even
