Customers are our Northstar The future of business continuity is customer-centric. Moving forward, we need to embrace a customer focus as our guiding star. I am not the only one to suggest this idea. Picking up on the concepts I shared in Business Continuity Plans Are Dead and Why Dashboards Are Better Than BCPS, I
Ashley Goosman business continuity podcast I was interviewed on Facilities Risk: Business Continuity for FMForward: Dedicated to the Rapidly Changing Landscape of Facility Management. In this week’s post, I am sharing the podcast I did for the International Facility Managers Association (IFMA) Boston. FMForward is their new podcast series. Podcast Introduction: Do you ever get
Guidance for businesses COVID-19 pandemic planning for businesses is hard when you are in the middle of a crisis emergency. Pandemics are caused by new viruses so existing business continuity plans often fall short. Most plans are built for a more routine disaster like a building fire or hurricanes. A friend called me last week
Signs are the Covid-19 will be around for a while Covid-19, is it the next pandemic? The reported global death toll for the novel coronavirus passed 1,000 people on Monday. Reported totals now exceed the number of SARS cases. Although related to SARS, the coronavirus is new, and health authorities do not fully understand it. So far,
Honored by a DRJ career spotlight I was grateful to be the focus of the January 2020 Disaster Recovery Journal’s Career Spotlight. For those unfamiliar with the Disaster Recovery Journal, they are a premier business continuity publication worldwide. The DRJ Career Development Committee featured me because they support sharing the career paths of professionals in
What is resilience anyway? I describe the benefits of disaster resilience quite often to others in my line of work. Recently, I was in a meeting prepping someone for a workshop on resilience, and I learned that their perception of it is different from mine. It got me to thinking that it would be an
It’s my Christmas blog! Like the 12 Days of Christmas carol, I’m giving you a list of twelve things you can do to create a simple disaster plan. Take an hour for the next twelve days and review each section of the blog. Write down your answers, and you will have a basic business continuity
A lack of disaster regulations for businesses Keeping pace with new regulations is challenging. Not having them can sometimes be worse. Unless you are familiar with disaster planning, it unlikely that you know what the laws are. Countries outside of the US have business disaster regulations in place. Today, the US does not. Regardless of
