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resilience

Resilience Think Tank Launched

Resilience Think Tank Launched I am excited to announce the Resilience Think Tank launch. Earlier this year, I was honored to be included by Mark Hoffman, MBCI, CBCP, in a thought leader group with James Green, Lisa Jones, CBCP, MBCI, Andreas Bryant, MBCI, and Milena Maneva. While considering the importance of Business Continuity practitioners and resilience,

September 11 World Trade Center Tribute
resilience

Twenty Years Post-September 11: A Personal Resilience Journey

A different kind of blog Twenty years post-September 11: a personal resilience journey is a different blog than I usually share. Many will be marking today with anniversary events. Others will memorialize it with a tribute to those fallen or injured in the September 11 Attacks. Today is highly personal, but I am aware that

After the Pandemic
Business Continuity Management

What to expect when COVID ends

Business Continuity after the pandemic Many of us are looking ahead to determine what to expect when COVID ends. In my last blog, The End of Business Continuity As We Know It, I shared why I believe business continuity practice is evolving. Today, I am considering business continuity’s future. No discipline can remain static and

disaster recovery transformation
Business Continuity Management

The End of Business Continuity As We Know It

COVID-19 is a watershed moment Is this the end of business continuity as we know it? COVID-19 was a wake-up call for business continuity (BC) practitioners that our use of technical language and process is less than compelling. Few business groups understand what we do and why it is essential. Even when they do, our

Emergency Go Bags
crisis management

Three Personal Preparedness Tips for Crisis Managers

Walk the walk, talk the talk We all know it is crucial to be ready for emergencies. Below are my top three personal preparedness tips for crisis managers as we continue to respond to COVID-19 and other hazards. In reality, most of the ideas are things anyone can implement. However, as crisis managers, it is

Corporate Unified Incident Response
crisis management

Modern Crisis Management in Corporations

Crisis management after COVID Modern crisis management in corporations should leverage the existing leadership structure. Lessons learned in crisis management during COVID indicate that the emergency management structure of the Incident Command System (ICS) is not a perfect fit for large corporations. Instead, a hybrid approach is more successful. Process owners should continue to provide

Beyond Incident Command System
crisis management

Evolving Crisis Management Post-Covid-19

Continuity Insights webinar I had the honor of joining Don Grennan from Continuity Insights to speak about evolving crisis management post-COVID-19. Webinar Overview: The primary focus of crisis management is implementing a process by which businesses limit damage and respond to incidents. Although many organizations had crisis or pandemic plans in place before the pandemic

Disaster Planning With Customers
Business Continuity Management

How To Increase Participation In BCM Programs

Fear incapacitates – demystify BCM Here are four ideas about how to increase participation in BCM programs. Picking up on a theme I shared in previous blogs such as A Customer Focus Means Enhanced Resilience and Future Business Continuity Is Customer-Centric, one of our challenges is not providing a return on value. By this, I

Crisis Resilience
resilience

A Customer Focus Means Enhanced Resilience

Operational resilience enhances interoperability A customer focus means enhanced resilience as it shifts our mindset from individual disciplines to a collaborative approach. I am using the term interoperability beyond a digital lens to encompass an operational systems perspective. This shift is vital as realizing organizational resilience is not viable without a common goal. Simply, you

Business During COVID
COVID-19

Emergency Return To Work During COVID

Returning employees to offices during COVID Emergency return to work during COVID is a challenging proposition. Many of you shared having employees working in offices throughout the pandemic. For the most part, the employees and contractors accessing offices are considered essential employees that need to continue critical functions. Often, crucial personnel fulfills key continuity roles.

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