Customers are our Northstar The future of business continuity is customer-centric. Moving forward, we need to embrace a customer focus as our guiding star. I am not the only one to suggest this idea. Picking up on the concepts I shared in Business Continuity Plans Are Dead and Why Dashboards Are Better Than BCPS, I
Dashboards are evolved plans Dashboards are better than BCPs in several ways. In my last blog, I discussed why I believe dashboards will replace business continuity plans. Plan documents are an outdated format that no longer has value in today’s fast-paced business world. To help you better understand this idea, I will dig deeper into
Plan are dusty doorstops Business continuity plans are dead. It is a bold statement to make. Instead, the future is moving towards real-time data visualization. I understand that some of you may wonder how we can accomplish our business continuity objectives without plans. To that, I ask you to remember how many times we reference
I am pleased to share my second IFMA Podcast Returning to the Workplace Amidst COVID-19 is a hot topic across the globe right now. The International Facility Management Association (IFMA) – Boston Chapter, asked me to come back to speak to them about COVID-19. This time, the topic was planning on how to return to
